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Topics (40) Comments Views Latest activity
Pinned: New Features and Fixes 0 13 1 day ago by Mikkel
Pinned: Scheduled Maintenance August 23rd 0 40 7 days ago by Morten
Pinned: iPhoning your Help Desk 0 112 19 days ago by Mikkel
Enable SSO with Remote Authentication 5 272 about 18 hours ago by Mikkel
CC'ing Recipients to Your Tickets (and Allowing Them to Butt In) 1 305 26 days ago by Todd
Scheduled Maintenance July 19th 1 58 about 1 month ago by Morten
Custom Fields in Action 1 178 about 1 month ago by Erik
Billing Cycles Details 0 111 about 1 month ago by Mikkel
A Closer Look at Suspended Mail 0 142 2 months ago by Mikkel
Customer Managers, More in Midweek Update 0 120 3 months ago by Mikkel
Agent Restrictions 0 162 3 months ago by Mikkel
Changes to the cc feature 0 111 3 months ago by Mikkel
Reports are Back 0 107 3 months ago by Mikkel
Change Ticket Requester and Clone your Rules 0 88 3 months ago by Mikkel
Maintenance Notice 0 83 4 months ago by Mikkel
Tags Refinement, More in Maintenance Update 0 90 4 months ago by Mikkel
BRB - Reports 0 86 4 months ago by Mikkel
More Admin Privileges 0 84 4 months ago by Mikkel
Unscheduled downtime 0 89 5 months ago by Mikkel
Zendesk downtime 0 106 5 months ago by Morten
Tasks, notes, more in Friday update 0 162 5 months ago by Mikkel
Resolved: Views inactive 0 93 5 months ago by Morten
Check your User Admission settings 0 100 6 months ago by Mikkel
Bulk updates are here 0 86 6 months ago by Mikkel
Fixes and new features in weekend update 0 99 6 months ago by Morten