In a maintenance update scheduled for Wednesday this week (April 2nd) the user role Admin will be granted access to the following menu items from the Account tab:

- Personalize your help desk
- Mails and domains
- User admission
- Ticket properties
- Widgets

Currently it's only the Account owner who can access these items, which doesn't always make sense. 

The only Account owner-only menu items in the Account tab henceforth will be:

- Accountname contact information
- Payment and billing
- Upgrade, downgrade or cancel account