Due to maintenance work, you currently cannot modify or create new business rules. This means Views, Triggers, Automations, Macros and SLA Service Targets. We expect it to be reinstated later today. Likewise full text search is down for maintenance. All searches return an error message as for now. This will also be restored later today.

Update 14.00 CET (5am PST): Rules and Search are back up and fully functional.