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Forums / Troubleshooting / Tag links

Tag links

Submitted May 20 by Kurt S.

On the ticket screen, I wish that the individual tags weren't links. For mis-tagged tickets, I keep accidentally clicking the tag instead of the 'x'. Then, I lose my other unsaved changes by navigating away from the page.

I know, the other solution would be better mouse accuracy, but I'm only human.

 

Comments

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Alexander Aghassipour
Zendesk support

Yeah, happens here too :-). This is pending a redesign, but for now, the tag links open in a new window/tab. This at least ensures that your changes are not lost.

May-25 2008 at 12:56.
 
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Kurt S.

Thanks. The new behavior is much safer.

May-29 2008 at 18:25.
 
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Kurt S.

We seem to have had a regression here.

Jun-27 2008 at 00:13.
 
 
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