Forums / Feature requests / Flexible number of ticket...
Flexible number of tickets per page
Submitted May 24 by Cory Levenberg
I believe we can only see 15 tickets per page (in table view) currently. It would be great to be able to see more, or have the # per page user controlled.
Comments
Second. :-) Our agents spend a lot of time staring at the same table view. We could stand to see a few more tickets by choice.
+1 for this. I printed My Working Tickets on Friday to take home and prioritize over the weekend. Having to page through and print each of three pages of tickets seemed like something that could be streamlined. Of course the real problem is that i have three pages of working tickets :-)
I've had some users ask for a printer friendly page (individual & list).
Note: The RSS output seems pretty close to what's needed.
And it's coming. We have a pretty religious discussion on how to best implement it. No ETA. Stay tuned.
We've increased the maximum number of tickets per view page. You can now choose between the default 15 or the new option, 30, when customizing your views.
I find the 30 ticket view too limited. I use the export csv option but it is also limited to the 30 ticket, when I am trying to catch the whole month to do a quick detailed report. Maybe having a date range choice or at the very least larger numbers like 100 or 200...