Forums/Community/Community questions & answers


Extending Search to allow searching non-zendesk controlled areas?

Jim Losi
asked this on May 28, 2010 12:07

Hi guys, this is my first time even looking at ZD. I was wondering if there was a way to extend or tap into some method/way to allow the search functionality in ZD to search our main site or even pull results from google and add them to the results?



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Jim Losi


June 02, 2010 13:27
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Jim Losi

we presently host a lot of documentation on a non-zendesk site and it isn't feasible or desirable to convert that into ZD content, however we want users searching our zendesk knowledge base to also see search results from our other site. any ideas...

June 02, 2010 13:30
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Gidi Delayahu

Any news from ZD?

November 23, 2010 03:19
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Danilo Tuler

This would be a nice feature indeed. We're in the process of writing our product documentation, and the forum format is kind of weird for a product documentation.

January 20, 2012 05:56
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Kevin Vanscoder
Check Answer

Hello all,

Sorry for the delay here. It is This is not currently doable using our search. Other customers with this need have been able to use an external system to search Zendesk using our REST API. If you are curious about using the REST API then you can find out more information here:

June 18, 2012 13:44