Forums/Community/Zendesk API


Forum comments via API

Michael Rauch
asked this on June 18, 2010 07:41


We want to develop our own skin for the Zendesk forum and use the API to output articles - I see the API covers the creating/updating/listing of articles but nothing about comments.

Is it possible to post comments to forum posts via the API?



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Nick Franklin
Check Answer

Hi Michael,

It is possible to create the followup comments using the api - we call them "posts" and all the details are here: - new forum threads are called "entries" - when you add a comment (post) you specify the entry on which the post should appear.

July 21, 2010 06:07
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Steven Yan
Product Manager

You can find more updated documentation now here:

April 26, 2012 14:35
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Jeyanthan I

The links that you have shared above seem broken. Can you please update your comments with the right URL?

April 17, 2014 07:43
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Steven Yan
Product Manager

Hi Jeyanthan, I updated my link. You can go to

April 17, 2014 08:27