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Zendesk / Jira integration

Neil Whitworth
asked this on June 21, 2010 22:26

I have set up the widget in Zendesk and also the listener in Jira following the instructions here :  https://support.zendesk.com/entries/38664-jira-integration

I can push tickets from Zendesk into Jira and receive the Jira issue number - BUT the main problem is that when the issue is created in Jira the description is coming across as gibberish - see screen shots :

Anyone had this problem before ??

 

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Skip Moore
Zendesk
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escalated to a ticket

June 29, 2010 10:35