asked this on June 21, 2010 22:26
I have set up the widget in Zendesk and also the listener in Jira following the instructions here : https://support.zendesk.com/entries/38664-jira-integration
I can push tickets from Zendesk into Jira and receive the Jira issue number - BUT the main problem is that when the issue is created in Jira the description is coming across as gibberish - see screen shots :
Anyone had this problem before ??
escalated to a ticket
Support Software by Zendesk