Forums/Documentation/Getting Started Guide (Zendesk Classic)

Getting Started table of contents with links

Matthew Latkiewicz
posted this on April 27, 2011 16:24

The Getting Started Guide is for Zendesk users who want to make the most out of their free trial and get to the know the system quickly. To jump to a specific part of the Getting Started Guide, use the following sub-headings and links

Lesson 1 - Jumping in and solving your first ticket

Lesson 2 - Customizing the Agent Homepage

Lesson 3 - Customizing the customer experience

Lesson 4 - Organizing your support tickets with Views/Queues

Lesson 5 - Working with your whole team