suggested this on October 28, 2011 14:38
If we're using ticket sharing, It would be nice to know what ticket number is being used on the zendesk we're sharing the ticket with, and for them to know what the ticket number is on our system so we can communicate better off zendesk.
+1. this is a much needed feature for us.
Very usefull feature!
This is kind of the same request as this: https://support.zendesk.com/entries/21427647-enterprise-link-in-hub...
This is a really useful feature for us - We are constantly logging into spokes to find ticket ID's.
Support Software by Zendesk