Today we are excited to introduce Zendesk for Windows Phone and bring Zendesk's powerful agent interface features to the Windows Phone platform. The app provides the same visibility into Zendesk ticket activity as from the online interface, allowing agents to easily view and manage tickets while on the go.
Manage your complete ticket workflow
Access your Zendesk ticket views
View all ticket fields, tags and comments
Update and create tickets, in portrait or landscape mode
Update ticket requester, subject and CCs
When creating new tickets, easily search for an existing requester or add a new one by email address
Bookmark tickets for later reference
Reference your recently viewed and created tickets
Take a picture, save your thumbs
Take a photos from within the application and create a new ticket
Attach a photo to a ticket from any device
Search your Zendesk
Find relevant tickets and users from a unified search interface
Search by ticket ID to easily find any ticket, instantly
Pin Views and Tickets to your Start Screen as Live Tiles
Pin any of your ticket views as a Live Tile to your Windows Phone's start screen for easy access and ticket count monitoring
Pin any ticket to your start screen as a Live Tile for easy access
Get the app today, free!
Zendesk for Windows Phone is supported on any Windows Phone device running Windows Phone 7.5 (Mango). Search for "Zendesk" in the Windows Phone Marketplace from your Windows Phone to get started. The following video shows you how it works.
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