Forums/Community/Zendesk API

Answered

Feature request: Ability to create a topic with a specific "created_at" in /api/v2

Davidgu
asked this on May 14, 2012 11:40

I trying to create a topic with a specific "created_at" information. Is possible in Api v2?

Thanks

 

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Steven Yan
Product Manager
Check Answer

Hi David, unfortunately that is not supported.  We enforce created_at as the actual date/time that the topic is created, and there's currently no way to change this.  The same is also true on tickets.

May 17, 2012 19:36
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Davidgu
visualbeo

And in the final version of the API?

I need this option to import forums from other system (UserVoice)

Thanks

May 17, 2012 23:56
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Cesar
cazoomi

Will this function be implemented in the near future?

August 11, 2012 01:46
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Steven Yan
Product Manager

Hi David and Cesar, there's currently no way to change this at this time.  I'll mark this as a feature request.

August 13, 2012 11:55
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Clint Wilson
cazoomi

Excellent Steven and lots of requests into Cazoomi teams led by Cesar this year on it.

~Clint

@cazoomi

August 24, 2012 10:23
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Parag M
webgility

Is this still pending? We're unable to set created_at when importing tickets using the APIs.

October 06, 2013 23:37