Forums/Product news and updates/API updates

Ability to suspend users and creating a requester on ticket creation

Steven Yan
posted this on May 10, 2012 18:01

What's new:

Suspending users via the API

You can now suspend users via the API by passing a suspended parameter to the user API.  For example:

PUT /api/v2/users/12345.json

{
  "user": {
    "suspended": true
  }
}

Documentation on creating requesters when creating tickets

We've added clearer documentation on how to create a user profile for the requester when creating tickets:

http://developer.zendesk.com/documentation/rest_api/users.html#susp...

 

Comments

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TJ Baker
joomlashack

Hi Steve,

The link for the 'documentation on creating requesters when creating tickets' is going to a 404.....

May 16, 2012 14:14
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Steven Yan
Product Manager

Sorry about that, we moved a couple of things around on the developer site to make room for yet more documentation.  Thanks for pointing that out.

May 16, 2012 16:21
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TJ Baker
joomlashack

Yup, thanks for fixing the link! :)

May 16, 2012 16:37