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MyDock Extension

John Brandt
asked this on August 07, 2012 13:56

I am currently using trial version of Zendesk Plus and MyDock. I have connected MyDock to Zendesk and created a trigger which will create a ticket in Zendesk when a catalog item is approved in MyDock. However, when these catalog items are approved I am not seeing the tickets being created in Zendesk.

is this a limitation of the trials? If so, is it the Zendesk trial or MyDock trial that is the roadblock? Does anyone use MyDock with Zendesk? I would love to hear what your experience with it has been.

 

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Christina Schierling
Zendesk
Check Answer

Hi John,

It looks like some of the documentation may have been moved or hidden; Can you take a look at this article and let us know if it helps you with your issue?

http://mydockapp.zendesk.com/entries/20842548-how-to-add-a-zendesk-target

If you have any questions, please send us an email at:  support@zendesk.com

August 09, 2012 18:35