This video is for Zendesk Classic. If you are using the new version of Zendesk, see the Getting Started guide.
Just signed up for a Zendesk account? This video will get you up and running with the basics and some tips and tricks.
Learn how you can start using Zendesk right away to start helping your customers and streamlining your support workflow. This video covers important business rule and workflow features including Triggers and Macros.
**Disclaimer: All videos are currently being updated, so please keep this in mind when watching this video. Thank you.**