Answered
5

No Closed status option

Andri Grushetsky March 18, 2011 Latest comment 16

Answered
5

Default value for custom field

Igor Vuksanović May 10, 2010 Latest comment 14

Answered
5

How to stop automatic emails upon ticket creation from a certain user account?

Rerenegade May 20, 2011 Latest comment 13

Answered
5

Embed Zendesk chat?

Adam Goolie Gould July 22, 2011 Latest comment 9

Answered
5

How to split a ticket

Bill Bruck November 17, 2009 Latest comment 9

Answered
5

Deleting uploaded images

Igor Vuksanović April 26, 2010 Latest comment 8

Answered
5

Trigger based on user email address

Stuart Brereton July 07, 2011 Latest comment 7

Answered
5

Undo a merge

Bill Davis September 30, 2010 Latest comment 6

Answered
5

How do I integrate @font-face as a global css widget ?

Christo April 13, 2011 Latest comment 6

Answered
5

How do I setup an email alert for an SLA breach

James Melbow January 28, 2011 Latest comment 6

Answered
5

CapsuleCRM integration?

Nick Price - Ingenium April 14, 2010 Latest comment 6

Answered
5

Extending Search to allow searching non-zendesk controlled areas?

Jim Losi May 28, 2010 Latest comment 5

Answered
5

Help tracking bugs

Katie Shields April 22, 2010 Latest comment 5

Answered
5

Custom request forms? Different forms for different organizations/customers?

Justin Eng May 20, 2011 Latest comment 4

Answered
5

Is there a way to have blacklist style moderation and proper spam filtering for the forums?

Nick L December 09, 2013 Latest comment 3

Answered
5

How to rid notification emails of the extra text in the subject: [XXXX-XXXX]

Collin Peters August 02, 2011 Latest comment 3

Answered
5

Ticket or attachment encryption once resolved for PCI DSS compliance

Stéphane Leduc June 11, 2010 Latest comment 3

Answered
5

Can the chat tool show when I'm offline vs. online?

Julie Beynon April 20, 2011 Latest comment 3

Answered
5

How do we send to multiple SMS recipients with Twilio?

Jeff Mcdonald December 06, 2010 Latest comment 3

Answered
5

Rename default category

Kamala Manango March 18, 2011 Latest comment 2

Answered
5

Is it possible to tie Zendesk into Spiceworks

Rick Brock September 24, 2010 Latest comment 2

Answered
5

Is there a way with Zendesk to "protect" the forum and tickets so only a specific set of users can access/see it?

Ann MacDonald January 07, 2011 Latest comment 2

Answered
5

setup auto reply with answers - similar to salesforce.com cases

Matt Bullock / eWAY March 08, 2011 Latest comment 1

Answered
5

Newline get replaced with <br> in HTML email trigger templates

Gal Steinitz May 13, 2011 Latest comment 1

Answered
5

ZenDesk in iFrame?

avibodha April 27, 2010 Latest comment 1

Answered
5

Can you add variables to the welcome email (i.e, {{current_user.notes}})?

Dave Bettin June 20, 2011 Latest comment 1

Answered
5

Email template: updating and testing with WYSIWYG

NickC October 29, 2010 Latest comment 1

Answered
4

Counting Agent Response Metric

Thomas Amaya July 23, 2013 Latest comment 22

Answered
4

How do you edit the email footer?

Aaron Miller July 30, 2012 Latest comment 21

Answered
4

Filter out tickets by subject line

Alan Wright July 14, 2011 Latest comment 21

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