As it stands now (I believe), there is no way to group end users, other than with companies. Agents are grouped by company and group, which is very useful for departments, etc. It would help us to have "company groups" which allows for segmentation of our end users. This would allow us to set up end users which have access only to those projects that they work with. Maybe an example will help:
one of our clients has 4 people using 2 of our products
all 4 end users report issues for product A
only end users 3 and 4 report issues for product B
We would like to set up "company groups" so that users 1,2,3,4 can see issues for product A, and users 3 and 4 can see issues for product A and B.
Am I missing a way to do this with the current setup?