Forums/Documentation/Zendesk basics

 

Overview | Recent

Plus and Enterprise resources

Nora Mullen Mar 04

3

How to preview and switch to the new version of Zendesk

Anton de Young September 13, 2012 Latest comment 25

10

Zendesk system requirements

Anton de Young May 30, 2012 Latest comment 17

2

Testing changes in your sandbox (Plus and Enterprise)

Charles Nadeau January 07, 2013 Latest comment 20

16

Zendesk Glossary

Anton de Young April 01, 2011 Latest comment 7

9

Streamlining your support workflow

Anton de Young April 06, 2011 Latest comment 2

5

Organizing drop-down list options

Jennifer Rowe July 17, 2013 Latest comment 9

About custom fields types

Jennifer Rowe July 16, 2013 Latest comment 2

2

Resolving issues when your credit card fails

Mikkel Svane August 09, 2009 Latest comment 18

6

The new Zendesk: FAQs

Amanda Kleha August 28, 2012 Latest comment 51

12

About organizations and groups

Anton de Young April 22, 2011 Latest comment 77

3

Evaluating your widgets before moving to the new Zendesk

Charles Nadeau July 30, 2013 Latest comment 1

2

Best practices docs

Jennifer Rowe July 12, 2013 Latest comment 1

10

Understanding Zendesk user roles

Anton de Young April 26, 2011

6

Introducing the new Zendesk agent interface

Anton de Young September 10, 2012 Latest comment 96

3

End-user guide

Jennifer Rowe June 12, 2013 Latest comment 5

3

Using the Admin home page

Charles Nadeau April 11, 2013

1

About the different versions of Zendesk

Anton de Young August 23, 2013