7

Setting up the widget "Related Topics"

Hi,

I'm setting up Zendesk for Optify at optify.zendesk.com.

We are trying to set up the "Related Topics" widget. We'd like this to show on all topics within several of our Forums. I can't get it to work!!

Here is what I did:

  1. Enabled the "Related Topics" widget in the Widgets area
  2. Went to "Manage Forums"... Picked a topic and clicked "Edit widgets on this page"
  3. I then added the Related Topics widget. 

Problems: 1) the widget doesn't display on this page AND 2) I can't figure out where to go to configure which topics should be related and show together in the Related Topics nav bar.

Can anyone help!?

Best,

Chris 

18 comments

Please sign in to leave a comment.