When I add a new user, I don't see a way to verify them without going back in, finding the user, and manually verifying. They get the verify e-mail. It would help with both time and customer confusion if when I tell a customer I'm adding him to the support system, he didn't get an e-mail and I could verify it while adding. If I've missed a way to do it, let me know, otherwise please consider this a feature request.
Verify during manual user addition