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Zendesk equivalent of RN's SmartAssistant?

Hi,

RightNow has a feature it calls "smartassistant", which basically parses incoming email for terms and presents the user with some possible solutions from the knowledgebase, if any are found; their description of what it does can be found here:  http://crm.rightnow.com/app/answers/detail/a_id/322/~/description-of-smartassistant

I would just like to know if ZenDesk has any kind of equivalent to this functionality.

Thanks!

 

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