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1 Kommentare

  • Michael Rieder

    Some troubles with knowledge capture in chat

    Well done - the new chat integration looks awesome.

     

    I have just tested it in our sandbox, but I have some troubles with knowledge capture during a chat session.

    The specific function does not appear in the chat window. I would expect it where the emoji is:

    So I have to use the knowledge capture from the app bar.

    But when I link an article directly into the chat it creates a terrible link :-(

    Any best practice for knowledge capture in this case?

    0

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