Out of hours response

3 Kommentare

  • Nikki Goodson

    We do something similar for different responses depending on severity, and the workflow.

    0
  • Jennifer Rowe
    Zendesk Documentation Team

    Great tip, James! Thanks for including all the screenshots. That really helps.

    1
  • Simon Hewins

    Ditto - A great post.  Much appreciated James.

    0

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