Display parts of an article based on organization tags

1 Kommentare

  • Allison S

    This is super exciting! We have lots of internal content that we want to consolidate into the respective user-facing article to help consolidate our articles and make it easier for our agents to find answers quickly.

    We're testing this now, but one concern I had was for our Help Center users who have a Zendesk SSO and are signed in when they are viewing the article(s)

    We don't want our restricted content to display to that group of users. So how can we hide internal content for signed-in users, but display it for our agent/admins?

    Thanks in advance for your help!

    - Allison



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