Whatsapp Integration - Messages not delivered

8 Kommentare

  • Daniel Valdez

    Hello, I would like to know if you could solve your problem and how did you do it?

    I have the same problem and I don't know what to do, I would appreciate your support.

    1
  • Brett Bowser
    Zendesk Community Team

    Hey Daniel,

    It looks like you have a ticket created with our Customer Care team regarding this issue. One of our agents will follow-up with you in that ticket to discuss this issue further.

    Cheers!

    -2
  • Alex Gheorghe Calin

    Hello!

    The same thing is happening to me, could someone please help me? Do you have any solution?

    Best regards,

    Alex.

    1
  • Sebastián Hernández

    Hello, Any solution? I have several customers with problems for the same reason... sounds like a Zendesk issue.

    1
  • DO NOT USE WHATSAPP INTEGRATION, ZENDESK'S CUSTOMER SUPPORT WON'T ANSWER AND YOU WILL NOT BE ABLE TO REPLY MESSAGES TROUGH ZENDESK TO WHATSAPP.!!!!

    1
  • Alex Gheorghe Calin

    That's what I'm seeing, really the experience I'm having is horrible, I was thinking of buying it annually but it's giving me a lot of problems with Whatsapp Bussines. 

    Really the solution is VERY EXPENSIVE, it gives a lot of failures.

    1
  • Alex Gheorghe Calin

    Are all of you complaining users paying for Zendesk? Maybe it's because of the trial period... no?

    1
  • Elaine Hilario
    Zendesk Customer Advocate

    Hey Alex,

    It looks like you have already created a ticket with us regarding the same issue you're experiencing. Kindly wait for an update from one of our agents on that ticket to discuss the same issue further.

    0

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