I'm finding that the chat request sound does not occur reliably.
I updated my chat request alert setting to the Indian Brass sound, and I get about 75% of the notifications. If I'm on the browser tab, I'll see the chat request pop up in the top right corner of the screen, but I estimate that I only receive the sound notification 3 out of 4 times. This is frustrating if I'm working on a different project and don't have the browser window in my view, and I've missed many chat requests because of it.
I tried changing my alert sound, and I've also increased the volume to 10 (max), but I'm seeing the same inconsistency. Is this a known issue? How can I resolve it?
I'm using the latest version of Google Chrome on a fully updated Windows 10 PC.
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