RingCentral Integration

1 Kommentare

  • Dave Dyson
    Zendesk Community Team

    Hi Jon,

    Looking at the Admin Guide linked on the RingCentral page in our Apps Marketplace, it looks like RingCentral can be configured to be available only for certain Roles and/or Groups – so I'd check the settings to make sure your user belongs to whatever Roles and/or Groups are specified.

    I also noticed a mention that pop-up blockers should be turned off, so if their Groups and Role memberships are correct, you might want to have them check that as well.

    Beyond that, you'll need to contact RingCentral, as they support their integration directly – there's a contact email on their Apps Marketplace page as well: RingCentral

    I hope that helps!

    0

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

Powered by Zendesk