showing that account expired for newly created free trial account

5 Kommentare

  • Audrey Ann Cipriano

    Hey Projects Wall, I'll go ahead and create a ticket on your behalf so we can check and review your account. See you in the ticket!

    0
  • Uzma Batool

    Hello Audrey Ann Cipriano !

    I am also facing same issue as it is mentioned above.

    Please resolve the issue .

    Thank You

    0
  • Devan - Community Manager
    Zendesk Community Team

    Hello Uzma Batool

    I've created a ticket on your behalf so one of our support specialists can look into this issue further for you.

    Best regards. 

    0
  • Arina Chimaya

    Hi, I've also experienced the same issue with the Zendesk Trial. I just created it yesterday and successfully set up the account, but a minute later, the error message appeared. Could you please help?

    Thanks in advance!

    0
  • Ryan
    Zendesk team member

    Hi All,

    If you're experiencing this issue, it likely means that your account was flagged for needing further verification before the account can be enabled.

    See our Article here and provide the answers to the questions provided:
    https://support.zendesk.com/hc/en-us/articles/1260806168629-I-was-immediately-locked-out-of-my-trial-account

    0

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