Edit email notification to subscriber

2 Kommentare

  • Ifra Saqlain
    Community Moderator

    Hey Ronja, did you try this:

    https://support.zendesk.com/hc/en-us/articles/360041516673-Customizing-your-email-message-signature

    OR

    https://support.zendesk.com/hc/en-us/articles/203691076-Adding-an-agent-signature-to-ticket-email-notifications

     

    Team

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  • Ronja

    Thank you Ifra, this is not what I meant. But I think I found the problem. In this article https://support.zendesk.com/hc/en-us/articles/203663236-Customizing-your-templates-for-email-notifications is mention :
    Note: While Liquid markup is supported in the email template and works for ticket notifications, it is not supported for Help Center article notifications, such as email notifications sent to followers. 

    0

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