Pre-populate ticket submission form field via query string (Help Center)

66 Kommentare

  • Blakelee Mills
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    Adding my vote for ZenDesk to support this feature without the use of a paid-for app. 

    2
  • Chad Hensley
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    Another vote to have Zendesk natively support this feature.

    3
  • Forrest Jacoby
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    +1 here. Seven years is making Salesforce look nimble by comparison.

    1
  • Anders Vännman
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    I have given up on Zendesk adding any useful new features, like this one.

     

    If it wasnt for the fact they have the (in my opinion) best gui for IT helpdesk we would have left them for good. 

    1
  • Maximilian Moehlenkamp
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    Adding my vote too

    0
  • Jason Taylor
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    Another vote from me. 7 years for basic functionality contained in all other ticketing support platforms. Considering the premium Zendesk charge it's pretty poor no?

    Seems every thread I read on Zendesk support forms are full of customers asking for things, community managers saying they're chasing product, and then nothing else happening. 

    0

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