Community tips for customer satisfaction (CSAT) surveys
AngeheftetSome of our customers have shared great tips about customer satisfaction!
Check out these tips or share your own tip for customer satisfaction.
Tips from the community:
- Enhance your CSAT survey with Mr. Smiley and Mr. Sad faces
- Tracking key communications with customers
- Allow customers to opt out of satisfaction surveys
- Using the Pending feature to your advantage
- Using Triggers to get the most out of Customer Satisfaction
- Create different customer satisfaction follow up emails for different scenarios
- Satisfaction
- Sorting customers according to their satisfaction
- Restricting satisfaction surveys by date
- Add a cool-down period to satisfaction surveys
Tips from the Zendesk team:
- Customizing your customer satisfaction survey (Zendesk support tip)
- Five crazy tips for higher CSAT ratings that work (Zendesk support tip)
- Changing bad satisfaction ratings to good (Zendesk support tip)
-
New tip for customer satisfaction. Thanks, Alex!
-
We haven't had a new CSAT tip in a while! But this is a good one. And Andrew reports his CSAT responses have gone way up since implementing this.
-
Thanks for the updated tips, Jenn! Glad to have stumbled upon these awesome CSAT tips!
-
Great new tip from our moderator Graeme!
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.
4 Kommentare