Zendesk on Zendesk series discussions

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17 Kommentare

  • Jennifer Rowe
    Zendesk Documentation Team

    Hi Julian,

    Glad to hear you enjoyed the Zendesk on Zendesk series!

    We are not doing those posts regularly anymore, but occasionally, as we have a good topic and info to share about how we use our products. We are long overdue, so maybe we'll have a good topic to share soon. Let us know if there's something specific you are interested in hearing about from our team.

    In the meantime, I've edited the text so that it doesn't say that this is a monthly series. Thanks for letting us know.

    You might also want to check out these other series:

    Thanks for being part of the Zendesk community.

    2
  • Jennifer Rowe
    Zendesk Documentation Team

    If you use Guide, check out our new Zendesk on Zendesk about how we use the Knowledge Capture app! 

    1
  • Jennifer Rowe
    Zendesk Documentation Team

    Hi everyone,

    Sorry for the late notice here....but I’m very excited to share that on Tuesday, June 23 we will be hosting a Zendesk on Zendesk: How we use self service to reduce ticket volume webinar. 

    Attendees will gain valuable takeaways on how to deploy, measure and improve their self-service from the folks who know it the best. Use the links below to sign up:

    AMER

    EMEA

    APAC

    1
  • Jennifer Rowe
    Zendesk Documentation Team

    In case you missed it, the latest Zendesk on Zendesk was added last week:

    0
  • Jennifer Rowe
    Zendesk Documentation Team

    Check out the Bump Bump Solve Zendesk on Zendesk session by Matt M:

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  • Makenzie Wells

    @jennifer - super helpful...as always!

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  • Jennifer Rowe
    Zendesk Documentation Team

    Thanks Makenzie! Glad you like Zendesk on Zendesk!

    0
  • Jennifer Rowe
    Zendesk Documentation Team

    Here's the latest Zendesk on Zendesk:

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  • Jennifer Rowe
    Zendesk Documentation Team

    The latest Zendesk on Zendesk is live this week:

    0
  • Jennifer Rowe
    Zendesk Documentation Team

    Today's Z on Z is about how we analyze and use our NPS data here at Zendesk!

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  • Nora Mullen

    Today's Z on Z about the Play button is now live! Check it out here: Using a Play button-centered workflow 

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  • Nora Mullen

    Today's Z on Z is live! See more here: Sharing support knowledge with internal shadowing

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  • Nora Mullen

    This month's Zendesk on Zendesk is now available! Check it out here: How we use the About field

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  • Nora Mullen

    Hi everyone!

    The September Zendesk on Zendesk on how we manage customer satisfaction surveys and ratings is now live. Check it out here!

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  • Jennifer Rowe
    Zendesk Documentation Team

    We have a new Zendesk on Zendesk today! Check it out!

    How we provide multichannel support 

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  • Darwin Vasquez

    Thanks for keeping this post updated, @Jennifer!

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  • Julian Lasser

    Hi ZD team,

    I found this series really useful, thanks for sharing your experience.

    If this is a monthly discussion, where are the rest of the series? (unless after 16 months the plug was pulled or not all of them made it to this post)

    Thanks,

    Julian

    0

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