My company is in the process of evaluating and likely integrating Zendesk Help Center for our needs. I have read through a lot of documentation, but there is some customization that I am interested in performing that I see is done on the Zendesk's Help Center, but not available in component references. If anyone could help, I would be grateful.
- How can you have an article with section articles navigation? Zendesk does this for their Getting Started guide ( https://support.zendesk.com/hc/en-us/articles/203921213-Introduction)
- How can you remove template data from specific articles? In the same example as above, the Getting Started guide does not include "recently viewed articles," voting, nor commenting.
- How can you display a section title outside of the breadcrumbs?
- How can you display specific section articles on the homepage? Zendesk's Help Center does this in a few different ways. For example, if you select Knowledgebase on their homepage, it displays some of the sections, but not all. Additionally, there is a Product Updates widget that only displays the Release notes and Announcements sections.
I sure hope that all of this customization is not done only through jQuery as that is a major hack-job and is not easily maintainable if any CSS changes are made.
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