This ruby script will pull incremental ticket data into a MySQL database for one or multiple Zendesk accounts for analysis. Each account will be in its own table in the database and columns will be added as needed.
If multiple accounts are added to the "desks" table, it will respect everyone's API limits and move onto the next account when an API limit is reached. It will also respect the 5 minute rule that the incremental APIs have.
I hope someone finds it useful. Please feel free to ask me any questions.
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