I would like to auto-post a private comment based on a custom field on the left panel in the ticket view having a certain value.
I've tried to use HTTP target, but I'm not 100% how best to proceed. I tried to follow the suggestion provided by Phil Holcombe here:
but was not successful.
I'm not sure what exactly would go in the URL field, currently, I'm updating that field with
https://<company domain>.zendesk.com/api/v2/tickets/<ticket id>.json?ticket[comment][public]=false
Content type: JSON
Basic Authentication: Enabled - unchecked
I'm also not sure what exactly would I need to put in while trying to submit as Test target, in the pop-up.
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