My solo tech support job involves switching between help desk and desktop support. Often I forget to switch Zendesk Talk to web client after unlocking my laptop, causing calls to route via the (more expensive) phone. Also, sometimes I forget to switch my Zendesk Talk to phone, before closing my laptop, causing calls to unnecessarily divert to voicemail.
Created these AppleScripts to automate the process of switching to client or phone. Requires ControlPlane to run the respective script upon lock and unlock of your Mac.
Let me know if you find this useful, or have a better solution?
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