72 Kommentare

  • Axel Dewitte
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    Please provide us with a timeframe for implementation. We actually look ridiculous on front of our clients. This looks open for 2 years now. 

    Let's move from a Zen attitude to an Active one ;-)

    2
  • Dead Account
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    I thought it time to let the CEO know.

    If ZD cannot understand the importance of having an upload file size increase in the year 2020, then you simply don't know your CX industry well enough.

    1
  • Dead Account
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    I have had confirmation from the ZD CEO that limits will be raised next month.

    1
  • Tobias Hermanns
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    Really?

     

    I heard nothing about it.

    0
  • Dead Account
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    Someone un-published my previous post that linked to it. Let's try again.

    https://twitter.com/mikkelsvane/status/1262031566022180870

    1
  • Tobias Hermanns
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    Thank you sounds promising.

    1
  • Nicole - Community Manager
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    Hi all - 

    A quick update here. Chad, your original comment was pulled into moderation as we review anything that links to an external site to ensure that it isn't malicious. It should reappear within a day or two. 

    I can confirm that the product team is now looking into increasing these limits. They're currently working on an update for this thread, and will post an official update later this week. 

    2
  • Tobias Hermanns
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    Hi Nicole,

     

    how is it looking for official update? :)

    2
  • Jon F
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    Has there been any update to the increase in file size attachment?

    1
  • Brian Webster
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    I'm evaluating whether to start using Zendesk and would also like to know what the new limits will be, as the current ones will just not work (it's not even large enough for a customer to email a screenshot!). Is there any more info available on this?

    0
  • Tobias Hermanns
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    Hello, 

     

    can someone post a update here? At least why a delay is happen to get an update?

    0
  • Susana Fernandez
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    Any news on when the file size limit will be increased?

    0

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