Way to Display Popular Topics - Guide


4 Kommentare

  • Nicole Saunders
    Zendesk Community Team

    Hey Roo - 

    It is possible, but requires some custom code. We'll ping our moderators and see if any of them have suggestions on how to achieve this. 

  • Wes Drury

    Hi Roo!  These items have to be manually created and updated.  You can hardcode everything right into the HTML template or you can also add the title and URL into the settings panel if they change alot.  These items are normally not pulled automatically as you can see Slacks will not change as they stay the same unless someone manually changes them.

  • Sean Leonard

    Having a helper function for popular topics (similar to  {{related_articles}} would be useful.

  • Devan - Community Manager
    Zendesk Community Team

    Hello Sean Leonard,

    We appreciate the feedback. I would recommend posting this in our Guide Product Feedback forum so our developers can consider implementing this change in a future update.

    Best regards. 


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