Hi Zendesk Team,
When the agent chat with each other in Zendesk chat, sometime they need to share the pictures or files with each other.
Unfortunately, there is no option to attach, and also the picture can not be pasted in the chat box when the agent talk with each other. Only text and and only emojis are allowed.
Can you enable the feature that allows the agent to attach files when chat with each other?
Post ist für Kommentare geschlossen.