how we can improve the dropped chat issue

2 Kommentare

  • Mark Moran

    This also something we are experiencing

    However, our customers are saying that it generally happens when they lock their phone screen, The session then ends




  • Prakruti Hindia
    Zendesk Product Manager

    Thank you for writing in. Are you referring to the mobile website or the mobile app? 

    - Prakruti


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