Track unreplied triggered message


2 Kommentare

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Natan,

    Thanks for the great feedback, I agree with your point around better seeing what triggers are performing well or if they are actually firing correctly. It will even be useful if you want to split test the copy of the message sent from the trigger to see what is more effective.

    Currently, there are no immediate plans to add this style of report to Zopim but if/when that changes we will update this thread to let you know.



  • Lukas


    Saw that this was posted over 1 year ago. Still no plans for this? With triggers being such a big part of Zendesk Chat I was surprised that this does not exist yet.

    Hope we'll see it happen soon :)



Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

Powered by Zendesk