• Offizieller Kommentar

  Yunen Yeo

  • 7. September 2016 01:57

  Hi all,

  Sorry for the long overdue update. You are now able to bulk export chat transcripts on the dashboard under History > Actions.

• Jessie Schutz

  • 7. November 2014 19:49

  Zendesk team member

  Hi Brennan! Thanks for the feedback!

  I've just created a Product Feedback topic especially for Zopim feature requests, so I'm going to move this post over there so we can make sure the right people see it. Thanks again!

• Njål Kollbotn (njalk)

  • 14. April 2015 18:29

  I would also very much like the ability to export transcripts in some sort of machine readable format on a regulat basis

• scott olson

  • 11. Mai 2015 18:09

  Yes. I need a way to export all selected chat transcripts for specific lookups. Example: for a keyword or phrase

• James Peterson

  • 8. Juni 2015 06:46

  Hi Scott, Njål, and Brennan,

  Thank you for taking the time to post your feedback.  Have you considered using the Zopim REST API to build a script to gather the information?  It should allow the flexibility you need to gather this data in a machine readable format on a regular basis?

  James Peterson

   

• Erin Sheridan

  • 8. Dezember 2015 21:56

  Also really wanting this feature without having to access the API. 

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