About Trigger in Chat
Beantwortet-
Hi operation,
Currently, this isn't possible. You can only enter text within the trigger action 'Send message',
-Ramin
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Acturally my requirment is auto answer some questions or problems via bot before agents in chat, is there any way to solve it?
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I see you posted a separate post on this topic and the PM working on our upcoming bot solutions will be replying to you shortly.
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ok, waiting for your news, thanks Ramin.
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Hi, any update for the bot solutions?
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The PM responsible for it will respond on your other post: https://chat.zendesk.com/hc/en-us/community/posts/360001435887-About-Chat-Bot
Just to set the correct expectations, the solution her team is working on will not be available in days but in months.
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Got it, thanks Ramin.
Another question, can i add hyperlink for triggers reply on text(not URL)?
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Currently, that is not possible within the Chat product.
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