5 Kommentare

  • Jessie Schutz
    Zendesk team member

    Hi Graham!

    Are you asking whether we'll build an integration, or just whether it's possible and if someone has done it?

    0
  • Graham Walsh

    Hi Jessie

    What I was thinking is that the Q&A is built on the Microsoft side and then ZD Chat Bot can query the QnA database and provide natural language responses.

    Thanks
    Graham

    0
  • Jessie Schutz
    Zendesk team member

    Hey Graham,

    Let me check with some of our dev support folks and see what we can find out.

    0
  • Schukking, Edwin (TSAMM)

    Hi Jessie,

    While reading this post on MS TechCommunity, I was wondering the opposite. Would it be possible to use the ZD KB as source material for the chat bot created in https://www.qnamaker.ai/?

    Thanks :-)

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Edwin,

    You'd want to reach out to the developer of the chatbot you're attempting to use to see if this is possible. I want to say that it may be possible using the Help Center API, however, you'll want to confirm with them that you can pull this information.

    Cheers!

    0

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