Request for feature - Ability to create a custom trigger when some action happens on page
BeantwortetWe are using Zopim on our website www.zippserv.com. We wanted to create a custom trigger wherein we show a message in the chat window when the user clicks on a particular button on the page. Would have been nice if there is an API support which lets us raise an event (with a specific name) via JavaScript (when the user clicks a button in our case). This custom event can be used to create a trigger in Zopim.
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Hi Manjesh,
This is something that can be done now using our JS API to tag visitors on button click and then create a trigger to fire based on the visitor's tags.
You will need to add the tags using the addTags JS API on button click: https://api.zopim.com/files/meshim/widget/controllers/LiveChatAPI-js.html#addTags
Then use the 'Visitor tag' condition when creating the trigger and it should fire after the visitor gets the tag from the button click.
Thanks,
Ramin
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