We are looking to have a chat link on an external page (outside our Help Center). On the page, I have added the widget code. Additionally, I have added a link and code to hide the pop-up per this community article: Adding a Chat Link
However, the code I have implemented to hide the pop-up is not working. And, I feel it has to do with the link not being in the Help Center, because the article suggests putting the script into the General Settings>Custom Design>JS.
Any help is greatly appreciated!
Here is the relevant portion of my code:
<!-- Start of datawatchsupport Zendesk Widget script -->
<!--hide script from pop up-->
<!-- End of datawatchsupport Zendesk Widget script -->
<img src="chat.png" alt="Chat Button" />
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