I was now trying like 30 mins to find the right spot to ask this questions, but failed... Anyways:
We want to use your [support] rest api to get all the users and their "status" to display them in our internal portal.
Currently we collect all the tickets, sideload the users and construct from this an object like this:
This is pretty bad because this request is super big and takes lot's of time. (We do it on a daily base). Is there any api endpoint that I can user to get the user and the number of tickets (different status of the tickets they are in) all at once?
I guess something like this must exist, because lot's of other companies also drive metrics on these data..?
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