Get a list of users who have a secondary email address

3 Kommentare

  • Brett Bowser
    Zendesk Community Team

    Hey Mark,

    I don't believe there's a straightforward way of listing users that have a secondary email address, unfortunately. You may be able to use the API to pull a list of users and then a custom script to filter out users that have a secondary email address.

    You can take a look at other available options for user export here: How can I export a list of users?

    I'll leave this post open in case other users have some alternative solutions for you.

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  • Mark Johnson

    Hey Brett, thanks for coming back. 

    We're looking at the API -  here https://developer.zendesk.com/rest_api/docs/support/user_identities#list-identities and it suggests that this needs to be done on a per user basis.

    Is there an easy method of using the API to identify users who have secondary email addresses in one go?

     

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  • Dan Cooper
    Community Moderator

    It may be possible to pull this out of the data export option.  It's still going to give you everyone, but you could work with the data there.

    Outside of that I think you would have to query everyone and do the check after pulling each person, I'm not aware of an easy way to have the APIs pull a list of users that have a second email identity. 

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