Agents cannot browse organization despite having access to them

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  • Kris wolton
    Aktionen für Kommentare Permalink

    I have raised this with Zendesk several times. They seem to be geared to people rather than organisations. We have had engineers go to the wrong site because two people with the same name work at two different organisations.

    There should be an option to make Zendesk more organisation/site focused for us MSP's.

    0

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