Seeing a list of organizations is not the easiest thing. When supporting a user on a new ticket, it may be necessary to assign that user to an organization.
For example, when in a ticket a list of only eight (8) organizations is given. And it is only the name (we may have 10+ organizations with the same/similar name, so picking the wrong one is easy). And the list of organizations in Admin-Manage-People is not very powerful.
What options are there to see a list of organizations? This question was asked of Zendesk support and the response was:
- unfortunately, the only native way of viewing all the Organizations at the same time would be to see them from Admin > People > Organizations
- workaround: Creating and using customer lists (Professional Add-on and Enterprise Add-on)
- log a feature request
The first two don't cut it so this feature request is being made. Others have made similar/the same request.
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.